FAQs


Where is Alpha Marketing based?
We are based in Toronto, Canada.

Do you have a physical store?
Yes, we do. You can come to our showroom at Unit 7, 200 Cochrane Dr. Markham, Ontario, L3R8E8 to see examples of our past products. 

Do you offer free shipping?
Yes, we offer free shipping for all orders within Canada. 

When will I get my order?
We will start shipping out orders starting February 1st, 2020. 

Do you ship international?
No, unfortunately we do not ship internationally. However, if you would like to ship to the US, please email us at order@alphamarketing.ca

Do you accept returns?
No, we do not accept returns as all of the items we sell are customized. However, if your item is defective, we will gladly exchange the item. 

If you have more questions, feel free to send us a message at order@alphamarketing.ca